Reports
Performance analytics and call outcomes
+12% vs prev period
910
Total Calls
+3% vs prev period
61%
Contact Rate
+8% vs prev period
68
Total Sales
53% of total
485
Leads Worked
Daily Calls & Sales
Calls Sales
Disposition Breakdown
No Answer
30%Interested
28%Callback
22%Not Interested
12%Sold
8%Agent Performance
| Agent | Calls Made | Leads Worked | Contact Rate | Transfers | Sales |
|---|---|---|---|---|---|
ER Elena R. | 150 | 105 | 72% | 12 | 8 |
MT Marcus T. | 130 | 91 | 65% | 9 | 6 |
JB Jaden B. | 90 | 62 | 58% | 7 | 5 |
WD Wanda D. | 60 | 42 | 54% | 5 | 4 |
CA Clara A. | 35 | 24 | 48% | 4 | 3 |